March 18, 2018 at four:forty three am Don’t waistline your hard earned money Joe. I just acquired 1 and it absolutely was the most important disappointment of my existence. Truly. Harley Davidson customer service isn't useful in resolving a difficulty I paid for and accusitory it absolutely was my fault and because I compensated for your repair service and took the previous sections I may have tampered Together with the chain of evidence.
On hearing thiis news I was so pissed off and offended Along with the lack of customer support not to mention professionism I still left the establishment for anxiety I might retillate in unbecoming manner. After I returned home I called Harley Davidson of Baltimore and questioned to speak to the Provider Supervisor’s Supervisor. Donnie Myers, the Assistance Supervisor’s supervisor knowledgeable me that there was almost nothing he could do with regard to the amount of time it will require sections to arrived, he went on to tell me that when the sections get there it can take a mechanic 30 hrs to restore my bike, and my bike could be maintenance faster , but he doubted it. I'm a seasoned bike rider of 8 many years and this is my very first American designed bicycle and I can really say I am absolutely upset, and frustrated Along with the not enough customer service render to me of an American designed bike. I am able to say items might have been distinct if I only new prior to purchasing this bike, what I understand now. A great deal for an American crafted bike, if this is the best customer care HARLEY DAVIDSON can present an American citizen just after getting in business Because the early 1900’s? Possibly they should discuss with Japan…. However Ready, ON AUGUST
The amount was off and upon even further investigation With all the dealership; my five-12 months extended defense was actually not included to my obtain. After i known as the dealership on 5/22/fifteen and asked them why my five yr security was not on file While using the provider center they instructed me that “I by no means ordered it”. He later connect with me back again and reported that he had designed a error and didn't include my five protection prepare. To make matters even even worse, they failed to thoroughly tell me that the main 2 yrs of the prolonged security I obtained is covered because of the manufacturer and afterwards the remaining 3 yrs is covered from the dealership. Below I am pondering my five-year prolonged protection is hassle-free and all I really have to do is go to the dealership, I used to be very misinformed. Almost everything I had been advised and revealed in the dealership was misrepresented And that i experience as though the stipulations weren't correctly spelled out. Additionally, I used to be hardly ever provided the Hole coverage for my motorcycle and I constantly invest in Gap coverage on all my autos. I procured this motorcycle to take pleasure in my day without work work and forget about my difficulties. I’m a disabled Iraq Veteran and did really think that Harley Davison was an incredible business to order a motorcycle from. I’m definitely bothered that I put in around $25,000 in your product or service and it absolutely was currently experienced specified me a lot of concerns. There isn't a way I expected this A lot difficulties that has a brand new motorcycle, Which explains why I selected to get a different product not used. A part of Harley Davidson’s mission statement is “fulfilling desires of non-public flexibility is much more than a section. It’s our purpose and our passion. We deliver a dedication of Extraordinary buyer activities to anything we do”. There is not any desire in this article, just a nightmare. The selection I built in paying for a Harley Davidson was due to record and reputation of the brand, this dealership as well as their customer care Associates haven't shown any motivation on the model Harley Davidson.
I’m incredibly unhappy in Harley Davidson – I preferred a High definition my entire existence and cannot think that they have got not been additional accommodating to me.
In under per week The brand on both skull caps have occur off plus the stitching undone, the store refused to Trade or return the merchandise, I'd the receipt. ….
Just not proper. The GPS exhibits my speed particularly because the speedometer. Now, the GPS operates off a satellite to deliver the maps. Doesn’t the speed operate from the satellite also? It does on each individual GPS I’ve owned……not this one particular……..operates from the VSS (Auto Speed Sensor). Who’s notion was it to try this??? Really like my trip……just the very little factors that ought to be offered notice. Ideally High definition will respond to me because they don’t take e-mails “at this time”……..and calling the HQ to speak to someone who’s essentially breathing oxygen can be an extremely hard job.
I’m gonna finish up dropping a handful of thousand bucks on account of me having their word that I might manage to get to the pedals on the bicycle at the time I did whatever they suggested. smh Really undesirable exhibit, Truly worth… really lousy!
One thing you may want to ponder……… It appears like you are trying to entice college or university students/younger riders in Together with the new electrical motorcycle thought. Why don’t you get permission from colleges to get your Using system to them, take some greater mileage smaller sized bikes, even trikes and educate college students on area the way to trip. Would catch the ones that or else would not step foot in a Harley Davidson dealership.
Who proceeds to completely insult me? Belittles my intelligence, to The purpose that I required to stroll absent, ahead of his safety turned a problem!! After my stroll, I returned to the store to talk towards the supervisor about my considerations, if the assistance Division was so incompetent not to note a failing front fork seal.
I bought a 2006 Harley Street Glide again in April. It can be my initial Harley and my to start with dealings with your business. I am funding the Bike as a result of Harley and building automatic payments. I'm inside the Army and also have come down on buy to PCS (Long lasting Change of Station) abroad to Italy. I contacted your finance department and educated them I will likely be needing a launch letter to have the opportunity ship the bike to Italy. I called the finance department currently and was informed that my ask for was denied, due to The point that my orders are dated July and I bought the bike in April they usually want something just before April.
Was lookin to get a trike. Chose to lease a trike initially to check out how I’d like it. Actually, I rented 1 for any Calif. journey. I took one particular for your exam travel And that i rented a person for on a daily basis vacation. I’ve decided not to get one.
Whenever they ultimately received it with a elevate it took two weeks to get twenty hours of reserve time concluded. They did not return all of his inventory just take off components. He questioned for them two times. When he had a lot less than one hundred miles on it the hand grip fell off when he made a convert. The heats shields are free and they didn't place the injectors from the phase 4 package in that we paid for. They attempted to double charge him on many of the elements and on pieces which more info were exchanged. We will never wander in the store yet again. We did not even get our absolutely free tee shirt. We hope a person will look into this retail outlet. We've lots of a lot more problems about them, but to numerous to record. Thank you for time. Sincerely, Patty Kennedy
miles since I have owned this bike the compensator nut came loose 2 stators have unsuccessful one remaining me on the side on the street, a relay unsuccessful remaining me stranded also, the primary chain tensioner failed, the brake lights Stop Doing work and now the bicycle has no oil strain. This bicycle was speculated to have been checked out through the vendor I ordered it from.
^^^Harley Davidson.^^^.He addressed that Bike just like a Diamond. He seriously babied her , onlything is he didn’t ride plenty of , he didn’t wish to place miles on , so we rode the Fatboy. Which just after alot of money and time we were capable to salvage .